Welcome to the Squire's Website Help Centre

This help centre is for out of trading hours use. During our Garden Centre trading hours we ask you to please contact your local Garden Centre:

https://www.squiresgardencentres.co.uk/find-a-centre/

Out of trading hours, please open a new help ticket by pressing the button to the right. Please ensure you select your local Garden Centre who will aim to get back to you within 48 hours.

Best Wishes,

Squire's Team

Featured Knowledge Base Articles

Online Home Delivery

Can I arrange a delivery instore?

Yes, local home deliveries that are within our postcode areas can still be booked whilst shopping in any Squire’s Garden Centre. Minimum spend and ...

What notification will I receive?

You will receive an email order and home delivery confirmation after payment. You will also have the option to request a SMS text which we recommend, ...

Can I change my home delivery date?

If you need to change your chosen delivery date, please contact your local Squire’s Garden Centre as detailed on your order confirmation.

Can I arrange a home delivery to a different address?

Yes, providing the delivery postcode is within our delivery areas.

Do I need to be at home for a home delivery?

If you have purchased age restricted or high value products such as scissors or garden furniture, we will require you to accept the delivery and if ...

Shopping Online

Can I track my order?

No, please be in contact with your Local Squire’s Centre as detailed on your order confirmation should you have a query. However, if you have opted ...

Can I add something to an existing order?

Please contact your local Squire’s Centre who will be delivering your order as per your order confirmation email.

What forms of payment do you accept?

Credit Cards, Paypal and Squire’s Gift Cards.

Why can’t I see items that were available before?

Many products are seasonal and can change regularly. Some products may no longer be available for home delivery but will still be available in our ...

Why can’t I buy some products on Squire’s website?

Availability of products changes throughout the year. Not all products displayed online are available for home delivery. You can use the ...

Your Account

I cannot find my order number

You will find this on your confirmation email. Alternatively, you can find your order number on your delivery note and in the account area on our ...

My account has been locked, what do I do?

Please follow the instructions to reset your password.

What personal details are held and is it secure?

Your contact details are held under the rules of our privacy policy, but no payment details are stored.

Do I need a Squire’s account?

No, you can still checkout as a guest. Opening your own Squire’s account will save your previous orders for future reference and make the checkout ...

Welcome to the Squire's Website Help Centre

Squire's Team

Featured Knowledge Base Articles

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